Regional Dispatch Coordinator

Posted Date 2 months ago(5/8/2024 5:24 PM)
Job ID
2024-9886
# of Openings
1
Job Locations
US-CA-San Diego
Category
Administrative/Clerical
Type
Project Full-Time

Overview

NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work.

 

As engineers, architects, construction/program managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives.

 

NV5’s San Diego office provides construction inspection and materials testing services as part of building-code required quality assurance and quality control services on construction projects.  Services entail inspection and testing of construction activities including but not limited to soils compaction, asphalt paving, concrete, masonry, welding, bolting, and fireproofing. 

 

The Dispatcher will receive daily service requests from project clients’ representatives, schedule appropriately qualified staff to fill each request, gather and forward project information to field staff for each field assignment.  The daily routine typically involves a) receiving requests throughout the day, b) finalizing staff assignments in the mid-afternoon, c) transmitting project information to field staff at the end of the day, and d) coordinating use of field vehicles and testing equipment. The job requires excellent communication and organizational skills.  Work will entail close daily communication with NV5’s project managers and constant communication with our clients.

Responsibilities

  • Record details of service requests. This often requires asking follow-up questions to obtain the detailed information we require to effectively fulfill each request.
  • Schedule and dispatch construction inspectors and testing technicians to construction projects, typically within ~60 miles of San Diego, Riverside, and Irvine, CA offices
  • Record schedule information and dispatch assignments into our Laboratory Information Management System (Answer daily service requests, typically via phone calls, emails, and texts, for construction inspection LIMS) database.
  • Review daily dispatch schedule with project managers.
  • Assist office administrative staff with filing, data entry, report distribution, and other similar tasks.
  • Perform other tasks as time allows.

Qualifications

  • Proven experience as dispatcher or relevant position;
  • Tech-savvy with knowledge Excel and data entry
  • Fast typing with experience in data entry
  • Proficient in English (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
  • High school diploma

The pay range for this California position is $25.00- $35.00 per hour; however, base pay offered may be higher or lower depending on job-related knowledge, skills, and experience of the candidate. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per California Senate Bill 1162. Base pay information is based on market location. Applicants should apply via the NV5 careers site.

 

NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

 

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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