Program Director, Survey

The Program Director oversees all service delivery, including the execution of all client-facing work and development of new services. The Director works to ensure that services are delivered and developed in-line with business strategy and objectives, including quality, productivity, profitability, and revenue targets, and are ultimately realized by NV5 clients and partners as relevant, practical, and effective.

NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work.

As engineers, architects, construction/program managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives.

Service Delivery

• Ensure services are delivered in line with quality, productivity, and revenue targets

Service Development

• Oversee service development projects and resources, in line with expected development workload and business outcomes

Process Improvement & Change Management

• Research and implement new directives for business growth, efficiency, quality, and profitability
• Participate in strategic planning, and develop/execute/manage supporting plans
• Define, manage and oversee change management processes

Resource Management

• Manage staffing requirements to support current and projected workload, including required skills, overall service delivery capability, training, and hiring
• Build and maintain service-wide hiring and training plans
• Partner with team to build effective teams best suited to deliver current and project services

Revenue

• Monitor revenue margins and ensure service delivery methods and resourcing attain revenue targets
• Manage cost line by ensuring services are delivered with appropriate resources

Metrics

• Manage and report key business metrics around quality, performance, revenue, resourcing, and others

Leadership

• Develop and implement leadership training and professional development requirements
• Partner with direct reports to successfully obtain business objectives and execute strategic plans
• Provide coaching and guidance to team members, serving as a senior escalation point
• Act as coach, mentor, and point of escalation for Service Managers
• Build and maintain independent development plans for direct reports to ensure growth and opportunity

Collaboration

• Collaborate with business units, including Business Development, Services, and Marketing to ensure alignment across business units
• Partner with Service Managers, Project Management, and Business Development to ensure alignment of service delivery, development, and non-standard contract approval and delivery
• Develop the framework of a PMO within the business unit

Culture

• Lead, model, and support NV5’s Code of Conduct, Values, and Ethics
• Actively participate in training seminars and workshops that align with NV5’s Code of Conduct, Values, and Ethics

Perform other job duties and responsibilities as directed 

SUPERVISORY RESPONSIBILITY

• Extensive Experience with Utility Planning, Design, Permitting, Land Acquisition and Project Management.
• Knowledge of Regional client plans and issues.
• Working knowledge of Southern California Utility design standards.
• Development of scope, schedule, and budgets.
• Demonstrated track record of completing project on time and on budget.
• Proven track record within local region of selling, doing, leading and managing projects.
• Demonstrated leadership skills.
• Outstanding communication skills both written and oral.
• Able to think both strategically and tactically.
• Strong organizational skills and the ability to work on multiple and complex projects in diverse areas.
• Self-motivated.
• Results-oriented.
• Organized and efficient.
• Strong work ethic.
• Team player.
• High energy.
• Willingness to travel occasionally.

Education/Qualifications:

• Field and Office Land Survey expertise
• Bachelor’s degree in Land Survey, engineering or construction management
• Minimum of ten years successful experience in providing professional services
• 10+ years project management experience

Certifications/Licenses

• Registered Professional Land Surveyor in good standing in the State of California (preferred but not required
• Valid CA Driver's License in good standing

The pay range for this California position is $180,000.00- $$200,000.00 per year; however, base pay offered may be higher or lower depending on job-related knowledge, skills, and experience of the candidate. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per California Senate Bill 1162. Base pay information is based on market location. Applicants should apply via the NV5 careers site.

NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.