Director of Operations - Program Management

Posted Date 2 months ago(10/12/2023 2:18 PM)
Job ID
# of Openings
Job Locations
Project Management
Regular Full-Time


As the Managing Director of the NV5 Owner's Representative office in Solon, Ohio, you will play a pivotal role in leading the business operations and driving business development initiatives for the office. Your strategic vision, leadership, and expertise will be essential in shaping the office's growth and success. This position offers a unique opportunity to make a significant impact on our company's expansion and client relationships in the Cleveland area.


NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work.


As engineers, architects, construction/program managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives.


1. Business Operations Leadership:

  • Provide strategic direction and oversee day-to-day operations of the Solon office.
  • Ensure the office's efficiency, productivity, and profitability.
  • Develop and implement operational policies and procedures to optimize performance.
  • Foster a collaborative and positive work environment, promoting teamwork and employee development.

2. Business Development:

  • Identify and cultivate new business opportunities within region.
  • Build and maintain strong client relationships, understanding their needs and expectations.
  • Develop and execute a comprehensive business development strategy to achieve growth targets.
  • Collaborate with senior management to align business development efforts with the company's overall goals.

3. Financial Management:

  • Provide oversight and manage the office's budget, forecasting financial performance.
  • Monitor financial metrics and take corrective actions as needed to ensure financial targets are met.
  • Identify cost-saving measures and opportunities for revenue generation.

4. Team Leadership and Development:

  • Recruit, train, mentor, and manage a high-performing team of professionals.
  • Foster a culture of accountability, innovation, and continuous improvement.
  • Provide guidance, support, and performance feedback to team members.

5. Client Engagement:

  • Act as the primary point of contact for key clients, ensuring exceptional service delivery.
  • Collaborate with clients to understand their goals and align services accordingly.
  • Maintain a deep understanding of industry trends, market dynamics, and client needs.

6. Compliance and Risk Management:

  • Ensure that all operations comply with relevant laws, regulations, and industry standards.
  • Identify and mitigate risks associated with projects and operations.


  • Bachelor's degree in a relevant field (Master's degree preferred).
  • Proven experience in a senior leadership role, preferably in a related industry.
  • Strong business acumen with a track record of successful business development.
  • Exceptional leadership and team management skills.
  • Excellent communication, negotiation, and interpersonal abilities.
  • Financial management and budgeting expertise.
  • Strong problem-solving and decision-making capabilities.
  • Knowledge of the construction, engineering, or related industry is a plus.
  • Ability to travel as needed to meet with clients and attend industry events.



  • Ideal candidate is either lic. architect or professional engineer (but not required)


NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.


NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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